We use Sage Pay to collect and process transaction information. Please read the Sage Pay Security Policy at
We do not store credit card details nor do we share customer details with any 3rd parties.
We collect your personal information when you interact with us or use our services, such as when you use our Sites to place an order. We also look at how guests use our Sites, to help us improve our services and customer experience. Please e-mail us for your personal data to be removed.
To ensure the safety of our customers and our team, there are strict terms and conditions in place to minimise any potential contamination. • If you are self isolating please advise us of this upon ordering. Full payment must be made via debit card when order is placed. Specific time of delivery will be agreed and address confirmed. • Your food will be delivered and placed outside of your front door. Disposable gloves will be worn for each delivery and thrown away once delivery has been made. We will knock or ring the doorbell upon delivery, but you must not open your door until our member of staff has departed safely. • Our staff will not be able to enter the premises or handle any cash. Dependant on your order, you may need to reheat your food. Instructions will be supplied for safe reheating. • All food dishes will be supplied in disposable packaging. Food safety guidelines will be adhered to at all times. These include temperature checks and allergen information. All deliveries will be confidential and will not be shared or discussed outside of the delivery. * Allergens - please speak to our team about the ingredients in your meal when making your order. More details about ingredients are available online
When food is delivered at an incorrect temperature and not in the high-quality condition our guests expect, our policy is to offer the customer a replacement of product. Should this not be to satisfaction then a choice of a full refund or vouchers for the affected items would apply.
Purchase of alcohol is strictly over 18 and we operate a challenge 21 policy
order@deliverpubgrub.co.uk - Call us on 01872309348